By Donna Clark RN, Director
The people who come to us for help are often homeless or about to become homeless. Many are frustrated about their situations and are often angry or hostile. Some are in their situations due to no fault of their own and some due to bad choices they have made but all have one thing in common, a sense of loss or hopelessness. Each person reacts differently to these stresses and we deal with people who are grateful for our help, some act as if they are entitled to everything we provide, some are tearful as they leave, and some are just plain rude. All are God’s children and we try to treat each one with the respect that we would want to be treated with.
Over the holidays one lady who had been very difficult to deal with and who had caused a lot of issues in the office in the past came in for help again. When I picked her file up and saw who it was I groaned and put her file back in the stack. When George picked the file up to call the next client he also groaned and put it back in the stack. Laughing and I said I would speak with her. I took a big breath, looked heavenward and asked for patience and called her name. She came back holding gift bags, each labeled with all our names. She had used her meager money to buy all of the staff a Christmas gift.
Mark 12: 42-44